The captioner listens to the speaker remotely via the online business platform, teleconferencing software, or another audio source. Then depending on the service, the captioner will create the written text in a variety of different ways that will support the client. The text is sent remotely through the internet and appears on any internet connected device or integrated into the online teleconferencing service being used.

Due to the rapid change in technology and world events, many educational institutions and businesses have switched to online platforms. Our service providers can integrate into platforms like Zoom, YouTube Live, Big Blue Button, YouSEE U, Skype, GoToMeeting, and many other platforms to provide captioning in real-time to facilitate communication access for our clients.

This is a question that is brought up frequently. The quick answer, you can't. Even though this technology has been growing for many years and has improved in many ways, it doesn't have the accuracy to be a dependable way to provide communication access. Speech recognition software is tailored towards the familiarity with the speaker's voice and the terminology that speaker uses and has trained it to use. The percentage of errors often can be high, making it impossible to understand the meaning or content. People often joke about some of the funny things and words autocaptioning can come up with.

In the United States, there are over 48 million people with significant hearing loss, according to the Center for Hearing and Communication. American Sign Language is only used as a main method of communication for about 500,000 individuals. The other 48 million use various methods to facilitate communication including: amplified hearing devices, lip reading, assistive listening devices, and captioning. All with significant hearing loss benefit from captioning.

We would be more than happy to do a demo for you on the different types of captioning. Use our contact form, and we will do a free demonstration of the remote services we offer.

Captioning is a term used to describe the readable text of a spoken language. Most people are familiar with closed-captioning on movies and television programs. Equal Access Services provides captioning in live settings, as well as pre-recorded content. Within the captioning umbrella, there are many services that can be used to provide captioning. CART (Communication Access Realtime Translation) is word-for-word. TypeWell and C-Print are meaning-for-meaning forms of captioning that are condensed and more concise.


It depends on the situation. If the consumer is mostly interested in the speaker's words, a wireless lapel microphone is best. If the site has a lot of conversation between the speaker and the audience, an omni-directional type microphone is best. We can advise you on what would best suit your needs.

We can add captions to any video you can provide: YouTube, PowerPoint presentations, video conferences, etc.

The consumer will require one of the following: laptop, tablet, smart phone, or any Wi-Fi enabled device to view their captions. It is recommended the device have an external microphone, or wireless lapel microphone to really capture the precision of what is being said. The consumer will also require a Skype or Google Hangouts login, and an internet connection to initiate the voice call.

The consumer will require one of the following: laptop, tablet, smart phone, or any Wi-Fi enabled device to view their captions. In certain cases the transcriber will have an extra reader device for the consumer to use per diem.